Forgot the password for your account settings?
😎 Don't worry, this article will teach you how to reset your password 💪🏻
The following operations need to be performed on the login page, if you don't know how to log out, please see here.
This article will cover:
- Resetting the password by using Email
- Resetting the password by using phone number
- Other common questions about password reset
✉️Resetting the password by using Email
Click on "Log in with Email" → Click on "Forgot password?" → Enter the email address set for your Dcard account → Check the email inbox for the password reset email → Set a new password!
After setting it up, you can log in with the new password!
Below are the operation instructions:
⚠️ The above method is only applicable to the accounts that have set up the email addresses!
If the account is currently logged in, you can go to the settings page to confirm if the email address is set for the account.
If you haven't set up the email address, it is recommended to set up to use it for receiving password reset emails in the future.
📱Resetting the password by using phone number
Click on "Forgot password?" in the phone login field → Enter the name, birthday, and phone number registered for your account → Enter the received SMS verification code → Set a new password.
The operation process is the same for all three platforms. Here is an example of the iOS App operation👇🏻
⚠️ Please note that the name and birthday information entered during the process must be exactly the same as the information registered for the account.
If the account is already logged in, you can click on "Midnight Draw Self-Introduction" to confirm the name and birthday registered for the account.
If the account has registered incorrect information, it is also recommended to refer to this article to correct it.
📌Frequently Asked Questions
1. How do I go back to the login page to reset my password?
Please refer to the following steps to log out!
Alternatively, you can open the link in incognito mode: https://id.dcard.tw/oauth/login
2. Can I receive password reset emails from other email addresses that are not set on my account?
No, you can only receive password reset emails from the email address set for your account, If you no longer have access to the email, please contact us for assistance.
3. If my account is not set with an email address, how can I receive password reset emails?
Please follow the process below to set up an email address before you reset the password via email.
If the account has not yet set a password, please set it up first before binding an email address!
4. I don't remember the name or birthday set for my account. How can I reset my password using my phone number?
You can try logging into your account using other methods to view the registered information for the account.
If you still can't log in, please contact us for assistance.