❔Why can't I draw cards?
Members who have just completed verification can refer to this article to start the Midnight Draw.
If you encounter a situation where you are unable to draw cards for a long time, please first confirm:
1. "Newly registered accounts" and "students who have not opened Midnight Draw for three consecutive days" will be automatically set to stop by the system. Please wait one day to reopen the Midnight Draw!
2. Whether the personal page meets the requirements
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- The account settings must be real name (How to modify personal name? Please click here)
- Is the self-introduction section: you need to fill in more than 3 columns and have a total of more than 20 meaningful words
- The main photo must be a clear recent personal photo.
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- ❌Sunglasses
- ❌Mask
- ❌Back view photo
- ❌Scenery photo
- ❌Any photo with unclear facial features
- ❌Using someone else's photo
- ❌Childhood photo
- ❌Photo with distorted facial features
- ❌Group photo
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3. Please update the Dcard app to the latest version
4. If you have not been matched for two consecutive days when opening Midnight Draw on a computer, and you have not seen the reason for it, please contact us and remember to let us know your email address and phone number. If possible, providing us with the screenshots will be appreciated.
✏️How to modify data when the account is suspended due to non-compliance?
- If the name set in the account settings is not a real name, please refer to this article to revise the name.
- You can refer to the following instructions to enter the editing page.
For review-related questions, please click here to contact us and we will assist with confirmation.