It seems like my account has been hacked, what should I do?

How to detect if your account may have been compromised?

1. There are posts or comments on your account that you didn't make.
2. You receive a notification email about a login from an unfamiliar device

If it seems like my account has been hacked, how can I immediately ensure the security of my account?

1. Please change the password of your account. For password reset, please refer to:

   • How to change my password?

   • I forgot my password and can't log in, what should I do?

2. After updating your password, go to your Dcard profile page, click on Settings, and then click on Log out of other devices.
3. If possible, to prevent others from accessing your email and receiving emails, please also update the password for the email associated with your account.
4. If your Dcard account is also linked to your Facebook or Google account, please update the passwords for these two platforms as well to prevent your Dcard account from being accessed by others due to a compromised platform account.
5. Enable 2-step verification.
6. After completing the above steps, if you still notice any unexpected activity, please contact us.

How to prevent your account from being compromised by others?

1. Avoid logging in on public computers (such as those in libraries, schools, or classrooms).
2. Regularly update your account login password.
3. Perform regular virus scans on your usual computer.
4. Ensure that you do not lend or share your account with others.